Terms and Conditions
Terms of use of the website
Identification of the person responsible for the website.
- Holder: GRAND TEAM TRADING GROUP SLU (Hereinafter, NANOVAP or the provider)
- Registered office: Calle Almáchar, 16 CP 29004 – Málaga
- CIF: B93418010
- Telephone: +34 644 065 833
- E-mail: info@n anovap.es
Prohibited sale to minors under 18 years of age
Minors are technically restricted from registering on this website and therefore will not be able to make purchases, in compliance with legal regulations. The website nanovap.es with the CIF: B93418010 invites you to carefully read the terms and conditions of use of this website that describe the terms and conditions that will be applicable to your navigation through it, in accordance with the provisions of the regulations Spanish of application. We recommend that you periodically visit this page to be duly informed of the changes made.
Intellectual and industrial property
GRAND TEAM TRADING GROUP SLU. is the owner of all copyrights, intellectual and industrial property, know-how and any other rights related to the contents of the website.
The reproduction, publication and/or non-strictly private use of the contents of the portal is not permitted, without the prior written permission of GRAND TEAM TRADING GROUP SLU.
The trademarks and trade names mentioned on the website are used exclusively for informational purposes and are the property of their respective owners.
Sending commercial communications
In application of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI) and other current regulations, GRAND TEAM TRADING GROUP SLU does not send advertising or promotional communications, by email or other equivalent means of electronic communication, which have not previously been expressly authorized by their recipients.
In the case of users registered on the portal, GRAND TEAM TRADING GROUP SLU. is authorized to send commercial communications regarding the products and news of the portal, in order to keep them informed.
At any time, members can request that no more commercial information be sent to them, through the portal or the Customer Service channels provided by the company, after proving their identity.
Saltvape.es undertakes not to transfer the data of the partners to other companies, except for the strict fulfillment of the requested services.
Distance sales – Electronic commerce
In application of Law 47/2002, of December 19, on the Regulation of Retail Trade, saltvape.es complies with all the provisions in relation to the protection of consumers in terms of distance contracts, which regulates, among others, the right of withdrawal, the prohibition of unsolicited shipments, payment by card, the duty of information or the right of resolution in the absence of said right and undertakes at all times to comply with current regulations.
1. PREAMBLE
The general conditions of sale are intended to define the conditions under which the sales of the products proposed by GRAND TEAM TRADING GROUP SLU. are made.
All purchases made through GRAND TEAM TRADING GROUP SLU. constitute the creation of a contract concluded remotely, and necessarily imply acceptance, without restrictions or reservations, on your part, according to these General Conditions of Sale.
The General Conditions of Sale are presented in Spanish. GRAND TEAM TRADING GROUP SLU. reserves the right to modify them, therefore, we invite you to regularly inform yourself of the new general conditions of sale in force.
These general conditions are ruled by the Spanish Law. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the domicile of the user or client.
2. INFORMATION ABOUT THE PRODUCTS: AVAILABILITY
The products for sale at nanovap.es are exclusively reserved for users of the site.
nanovap.es presents its products, with the necessary information so that the consumer knows, before making the final purchase, the characteristics of the products offered.
The offers presented at nanovap.es are valid only to the extent of available stocks.
nanovap.es provides you, however, with information on the availability of the products offered at the time of authorization of your purchase.
3. PRICES
The price of the offered products is indicated in euros.
Prices do not include shipping / transportation costs, which will be indicated at the time of the purchase process and before making the payment.
nanovap.es reserves the right to modify its prices, but the products are billed based on the current rates at the time of validation of your purchase.
4. MAKING THE PURCHASE
All orders are made exclusively on the internet, within the nanovap.es following the instructions indicated on the page at the time of purchase of the merchandise.
5. PAYMENT OF THE PURCHASE
You declare to be in agreement with the information and to have accepted these general conditions of sale before making your purchase.
From the validation of the purchase nanovap.es will send you a purchase confirmation email that will recapitulate the integrity of the order (nature of the products sent, quantity and price).
The data registered in nanovap.es and its information systems constitute proof of all past transactions.
6. PURCHASE PAYMENT SYSTEMS
The payment method accepted is credit / debit card and Bizum.
In case of litigation or refusal of payment by bank card, nanovap.es reserves the right to suspend the management of the purchase and its delivery and to deny or cancel any purchase of a client with whom there is a dispute regarding the payment of a purchase. previous. A detailed invoice can be downloaded from the web at the time of purchase confirmation and will always be searchable and printable from the reference site.
7. DELIVERY OF THE PRODUCTS
The products will be delivered to the address indicated at the time of placing the order.
Our system will send you an email notifying you of the dispatch of your order, which will inform you in particular about the delivery methods.
Packages can be delivered to the Iberian Peninsula and the Balearic Islands.
Deliveries are made with our own fast courier service within an average of 3 business days after receiving payment, through TIPSA, depending on where we have to deliver your order.
nanovap.es is not responsible for a delivery delay, nor for the consequences of such a delay. However, any purchase not issued within the following 30 days will be canceled and refunded, unless otherwise announced at the time of the purchase process.
If the package does not arrive at the indicated address (due to incorrect address or non-receipt of the package), the package will be returned to be stored in our warehouse until you notify us of a new address; By default, your purchase will be considered canceled.
In case of absence of the client at the time of delivery, your package will be deposited in the nearest office of our own transport service and a status report will be sent to that address. We will communicate your telephone number to our logistics team so that they can call you if necessary.
In case of delivery problems, particularly due to damaged product, you must notify the carrier by registered letter explaining the condition of the product and its packaging within 48 hours of delivery of the product. You must, at the same time, inform us of it through our Customer Service: info@nanovap.es
In this case, you will be able to enjoy the conditions of exchange and/or reimbursement of the products.
8. CONFORMITY OF THE PRODUCTS
nanovap.es refunds or exchanges according to available stock all defective or damaged products or products that do not correspond to your purchase, provided that you notify us in detail of the reasons for this non-conformity, by email within 14 business days from from receipt of the product to info@nanovap.es .
In case of return of the package, you only have to send it to GRAND TEAM TRADING GROUP SLU. Calle Almáchar, 16 CP 29004 – Málaga, together with a copy of the order invoice that you can download at any time in the MY ACCOUNT section of our website.
Shipping costs will be reimbursed based on the invoiced rate and return costs will be reimbursed upon presentation of proof.
9. RETURNS
From the receipt of your purchase, you have a period of 14 working days to return the products that do not convince you.
Only the price of the purchased products will be refunded, the shipping and return costs will be your responsibility.
In case the product is unsealed, you have 24 hours to notify the product defect.
All returns must be previously communicated to the Customer Service accessible through info@nanovap.es .
10. CUSTOMER SERVICE
The Customer Service Department is at your disposal for any questions or information from Monday to Friday from 10:00 a.m. to 6:00 p.m. at +34 685 618 928 or 24 hours a day at info@nanovap.es .
11. REFUND
The reimbursement of the products returned under the conditions and within the terms established in these general conditions of sale will be made within an average period of 7 days, depending on the date of receipt of the products in our warehouses, the reimbursement of the amount paid will be for the same form in which the payment was made, card or transfer.
12. PRODUCT WARRANTY
All products offered at nanovap.es are in accordance with Spanish and European legislation.
The reproduced photographs and texts that illustrate the products offered are communicated for illustrative purposes, and cannot engage the responsibility of nanovap.es which is responsible only for the content of the pages it edits.
13. INTELLECTUAL PROPERTY
Any total or partial reproduction of nanovap.es is prohibited.
14. PERSONAL DATA PROTECTION
In application of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI) and other current regulations, nanovap.es informs that the personal data collected through the Website forms are included in company-specific automated files. The collection and automated processing of this Personal Data is intended to maintain the business relationship and perform information tasks, administration, billing, delivery management and other activities of the company. The user gives his consent to this treatment by accepting these General Conditions of Sale when registering and at the time of confirming his purchase. The user or buyer gives their consent for the Communication/Transfer of their data in favor of third parties so that they can be sent commercial communications. This consent is revocable. Likewise, the member gives his consent for the Communication of his data in favor of those entities that are necessary to comply with the service.
The general data protection regulation (EU Regulation 2016/679, of April 26), which requires compliance with the right to information (art. 13) and to obtain the explicit consent of the interested parties when certain treatments are carried out (art. 7ff.)
All the information that concerns you is necessary for the treatment of your purchase and for our commercial relations. It is confidential information that nanovap.es cannot transmit to third parties, with the exception of its partners and colleagues who participate in the treatment of the purchase.
You have a right of access and rectification of the personal data that concerns you. For this purpose, you can write to the Customer Service of the website or directly access your data at nanovap.es . You can also write an email to info@nanovap.es
In application of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI) and other current regulations, nanovap.es undertakes not to disclose in any case its information to third parties or any commercial body without your explicit consent.
nanovap.es reserves the right to modify these general conditions of sale at any time, without the need to previously notify the user/partner/client, who, in any case, is solely responsible for reviewing them as a prerequisite and essential to the acquisition of any product available through this website.
In any case, the general conditions of sale that were exposed on the nanovap.es at the time the user/member/customer acquires the corresponding products will be considered valid and applicable.
This merchant agrees not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or has the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the card brand programs: the sale or offer of a product or service that is not in full compliance with all applicable laws to the Buyer, Issuing Bank, Merchant, Cardholder, or cards.
In addition, the following activities are also explicitly prohibited:
- Tobacco sale.
